Caroline Janssens

Senior Consultant

Caroline (1979) is a senior consultant at BlinkLane Consulting. She worked for a major European airline for over 15 years in line management and digital/organisational change. During this period she gained extensive experience in digital transformation, change management, design thinking, product management, product portfolio management and innovation management. In her last position at the airline, Caroline led the Data and Technology restructuring program to formally adopt agile principles at scale, laying the foundation for a future proof value driven and agile organisation. Her line management experiences in various environments and stages of digital transformations gave Caroline a multidimensional view.

By connecting both heart and mind Caroline achieves sustainable results and creates high performing teams. She guides transformations and complex changes where people and technology are key to improve the customer experience and ultimately the company’s result. She works from a clear and inspiring vision, is a creative and analytical thinker, and drives concrete results with energy and catching enthusiasm. She is capable to structure complex problems for organizationally sensitive environments. Caroline loves to think big and start small, constantly looking for opportunities.

In her spare time Caroline loves to spend time with her family, to organize get-togethers and outings with family and friends, support her children’s school and rugby club as volunteer, and take the sup to enjoy the beautiful water landscape of Naarden.

About Caroline


  • Digital Transformation
  • Innovation Management
  • Scaling Agile
  • Leadership Development
  • Organizational Strategy Development


  • 2023-now BlinkLane Consulting
  • 2006-2022 KLM


  • MSc Business Administration-Management of Change